Due to the COVID-19 situation around the world and all the restrictions imposed by our government, ESSF with its whole artistic and entertainment program is postponed to 2021. Meanwhile we offer you ESSF Social Edition 2020 as an alternative form of our festival.
Considering the expectations of our participants and the governmental recommendations, we have changed our terms and conditions of the tickets for ESSF SOCIAL EDITION 2020. We take into account possible cases associated with flight changes, closing borders between countries and sanitary restrictions.
If you decide to keep your ticket for ESSF 2021 you will get a 20% discount for one of our events (available for one event until the end of 2022). All the details below!
- The most important information about transferring ESSF 2020 tickets (12-15.11.2020) for ESSF (11-14.11.2021)
- All the tickets are automatically transferred to ESSF 2021. Additionally all the participants will get a 20% discount for one chosen event organized by Chagowska Productions until the end of 2022 (El Sol Warsaw Salsa Festival, Salsa Spring Break, Warsaw Zouk Festival, Warsaw Salsa Marathon). The request for the discount should be sent to registration@salsafestival.pl not later than 2 weeks before the scheduled time of the event.
It is not possible to combine the discount with other discounts. It is not possible to use it for any passes from special offers (each time specified in the regulations of the special offer). - Another option is using the amount of money spent on ESSF 2020 for ESSF SOCIAL EDITION 2020. That request must be submitted using a special form, which will be sent to all the participants (to the email used during the registration). In that situation the participant will get 120% of the amount of money paid for the ticket (additional 20%) for another ticket for ESSF SOCIAL EDITION 2020. The amount of the money will be provided for information after completing the form. If the participant had more money than the prize of ticket for ESSF SOCIAL EDITION, the remaining funds will be possible to use for another event organized by CHagowska Productions by the end of 2022.
Deciding to choose the ticket for WSSF Social Edition 2020 also means that you are automatically accepting new event regulations and terms and coditions. - The transferred tickets will be subject to all the terms and conditions concerning returning, upgrading, changing the owner as the tickets bought with our regular offer.
- The form received in the email must be completed not later than 2 weeks from the day it was received. If we don’t get any answer, we will automatically transfer the ticket to ESSF 2021.
- If you have any questions don’t hesitate to contact us at registration@salsafestival.pl
- All the tickets are automatically transferred to ESSF 2021. Additionally all the participants will get a 20% discount for one chosen event organized by Chagowska Productions until the end of 2022 (El Sol Warsaw Salsa Festival, Salsa Spring Break, Warsaw Zouk Festival, Warsaw Salsa Marathon). The request for the discount should be sent to registration@salsafestival.pl not later than 2 weeks before the scheduled time of the event.
We offer you new tickets for the new formula of the event. You can buy them using the funds spent for ESSF 2020/2021 (getting an additional 20% discount) or buying a new ticket.
Your money will be safe. All the details below.
- Terms and conditions of buying/changing for new passes for ESSF SOCIAL EDITION 2020 and special rules concerning the course or potential cancelation of the event:
- If you have a ticket for ESSF 2020, which is postponed for ESSF 2021 and you also have bought the ticket for ESSF Social Edition 2020 then when the festival is cancelled, you will get 95% refund (minus operation costs), not later than 14 days after the scheduled time of the event – ESSF Social Edition 13-15.11.2020).
- If the funds spent on the ticket for ESSF 2020 were used for the ticket for ESSF Social Edition 2020 then if the festival is cancelled we will restore your ticket for ESSF 2021.
- If you buy only a ticket for ESSF Social Edition 2020 (and you don’t have a ticket for ESSF 2020/2021) and the event is cancelled then you will get 95% refund (minus operation costs), not later than 14 days after the scheduled time of the event – ESSF Social Edition 13-15.11.2020).
- If travelling for ESSF Social Edition 2020 is not possible due to:
– Polish governmental restrictions for Poland,
– Polish governmental restrictions for the country of the coming participants,
– governmental restrictions of other countries you will get 95% refund (minus operation costs). You can report that information not later than 11.11.2020. - If the participant is quarantined due to the COVID-19 during ESSF SOCIAL EDITION 2020 it get 95% refund (minus operation costs). It is possible to report it until 11.11.2020 to registration@salsafestival.pl
- Personal reasons for returning the ticket will not be taken into consideration. If you decide not to take part in the event you have the following options:
– selling the ticket in accordance with our general conditions (due to the pandemic situation all over the world we do not ask for any surcharge)
– using the funds paid for the event for one of the events organized by Chagowska Productions (El Sol Warsaw Salsa Festival, Salsa Spring Break, Warsaw Zouk Festival, Warsaw Salsa Marathon) not later than the end of 2022.
All the personal requests of participants must be reported not later than 10.11.2020. - In any situations not mentioned above we will try to individually solve any issues. In that case please contact us at registration@salsafestival.pl